***COVID-19 UPDATE August 19th, 2020***

by Chimera Gaming

***COVID-19 UPDATE August 19th, 2020***


Over the past few weeks we have been talking to customers, members of our community, and keeping a close eye on health updates from the city, province, and the world. We have taken a cautious approach to re-opening with the health and safety of our community we appreciate so much at the forefront of our discussions. Today, after many conversations and planning on how to keep each other safe, we are announcing that the retail front of the store will be open as of Friday, August 21st!


WHAT TO EXPECT (the basics):
- The store will be open in limited capacity to the public as of Friday, August 21st, 2020.
- The store hours will be running on a modified schedule of Mon-Fri 12pm-8pm, Saturday 11am-5pm, Sunday CLOSED.
- Trade-ins, pickups, and purchases can be processed in-store.
- Curbside pickup will still be available, and delivery within KW will still be available with modifications.
- The play area at this time will remain closed.
- Masks required.


If you are still reading, we will be going into detail about some of the services we are still offering and what is changing from the previous months.


EVENTS:
At the time of this post, government regulations prohibit the playing of any tabletop games within a public space, which includes card games. With community safety as our #1 concern; As long as this is the case, we will NOT be running in-store events of any kind under any circumstances.


ONLINE EVENTS:
In the meantime, we will still be hosting Modern FNM on MTGO and Saturday MTGArena Standard using the mtgmelee.com tournament software. $10 entry, max 4 rounds, 4-0 gets $70 in store credit and 3-1 gets $30 in store credit, and we also give out promo packs for each event! We also have a ManaTraders sponsor code for MTGO: You can find our organizer dashboard here: https://mtgmelee.com/Organization/View/74.


PURCHASING/RECEIVING PRODUCT:
For the last few months, shipping and curbside pickup/delivery were the only options available to customers. With the storefront open on Friday, you may still request curbside pickup either by contacting us beforehand or putting the request in the notes section during checkout when you use our website to make your order. We will also still be offering curbside delivery within KW for orders $25 or more by request of the customer, which can be achieved in the same way (contacting us or leaving the request in the notes section).
To ensure our community can still choose how much in-person interaction they have, we are still offering FREE SHIPPING on orders of SINGLES $100 or more. Use the code ‘EYEPATCH’ during checkout.


STORE HOURS (as of Aug 21st):
Monday: 12:00pm – 8:00pm
Tuesday: 12:00pm – 8:00pm
Wednesday: 12:00pm – 8:00pm
Thursday: 12:00pm – 8:00pm
Friday: 12:00pm – 8:00pm
Saturday: 11:00am – 5:00pm
Sunday: CLOSED


If you need to contact us outside of store hours, you can send us an email at chimeragamingonline@gmail.com, send us a FB message through our store page, or send us a message through discord: https://discord.gg/MaJNjfY
We would also like to take a moment and say thank you to those who have messaged us, played in our online events, or supported us over the last few months. We appreciate the support and love through such an awkward and challenging time for the hobbies we all enjoy. We look forward to having you safely visit!

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