Shard Convergence [Conflux]
You may return sealed product within 30 days of its purchase from Chimera Gaming Inc., unworn or unused, in its original packaging, and with original receipt from time of purchase.
If the item was shipped and you wish to return it, the return shipping costs are the responsibility of the customer, except in the case that the nature of the return was an error made by Chimera Gaming (ex. the wrong item was sent)
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Due to the ever constant changes in pricing, we do not accept returns on singles.
Unfortunately, we cannot accept returns on gift cards.
Payment, or contact about intent to pay, is required for all preorders at the time of order.
All sales on preordered singles are to be considered final.
Once a return is approved, you’ll be automatically refunded on your original payment method. Other refunds will be handled on a case by case basis. Refunds to credit cards may take up to 5 business days to process depending on your financial institution.