You may return sealed product within 30 days of its purchase from Chimera Gaming Inc., unworn or unused, in its original packaging, and with original receipt from time of purchase.
If the item was shipped and you wish to return it, the return shipping costs are the responsibility of the customer, except in the case that the nature of the return was an error made by Chimera Gaming (ex. the wrong item was sent)
You can always contact us for any return question at chimeragamingonline@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Due to the ever constant changes in pricing, we do not accept returns on singles.
Unfortunately, we cannot accept returns on gift cards.
Preorders
Payment, or contact about intent to pay, is required for all preorders at the time of order.
All sales on preordered singles are to be considered final.
Refunds
Once a return is approved, you’ll be automatically refunded on your original payment method. Other refunds will be handled on a case by case basis. Refunds to credit cards may take up to 5 business days to process depending on your financial institution.
At Chimera Gaming we are always striving towards the highest of accuracy when grading and conditioning cards we buy/sell. Below you will find a guide for what to expect when buying or selling at the different conditions we display on our website: NM (Near Mint), SP (Slightly Played), MP (Moderately Played), HP (Heavily Played), DMG (Damaged). All of our staff are trained under the guidelines expressed in this guide.
The overall condition of both sides of the card are considered when grading. Foil cards can be more susceptible to some types of wear such as scratching/clouding, and therefore the foiled portion of the card is looked at with extra care when grading. Scanned cards you see in our inventory or on our website may not explicitly note a condition, and you can reference the image associated with the scan to get information on the wear of the card.
Cards in this condition are likely to have multiple of the issues in the Near Mint grading section or have other issues like those listed below. These cards often have multiple instances of minor wear and are always tournament legal in a sleeve.
If several of the issues listed below appear on the card, it will likely be downgraded to Moderately Played.
Cards in this condition show visible moderate wear. Cards will often be distinguishable from one another and can often have multiple issues. Cards in this condition are tournament legal in a sleeve.
If a Moderately Played card has several of the issues listed below, it will move to Heavily Played.
Cards in this condition have significant wear which often extends across the surface. There can be a multitude of issues with each card in this condition. These cards are tournament legal when sleeved or double sleeved. Given the wide variety of defects a card in Heavily Played quality can have, customers generally inquire before making a final purchase.
We only sell cards in this condition that are fully intact and can be played in a casual setting. These cards are never tournament legal and can have a large array of major issues. Customers purchasing Damaged cards generally inquire before making a purchase to see the type of wear the card has experienced.
Cards can have extreme instances of wear seen in the Heavily Played Category and may also have some of the issues below.
